Refund policy
Return Policy
We hope you’re satisfied with your purchase. If not, you have 14 days from the date of delivery to request a return.
Return Eligibility
To be eligible for a return, your item must be:
- In the same condition as when you received it
- Unworn or unused
- With original tags
- In its original packaging
- You’ll also need the receipt or proof of purchase.
How to Start a Return
To initiate a return, please contact us at Info@homework-abc.com.
Once your return is approved, we will provide instructions on how and where to send your package.
Return shipping costs are the responsibility of the buyer.
Items sent back without prior authorization will not be accepted.
You can always reach out to us with any return questions at Info@homework-abc.com.
Refused Deliveries
If you refuse to accept the delivery of your order, the original shipping cost will be deducted from your refund.
Damaged or Incorrect Items
Please inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue.
Non-Returnable Items
We do not accept returns on the following:
- Perishable items (e.g., food, flowers, plants)
- Custom or personalized products
- Personal care items (e.g., cosmetics, beauty products)
- Hazardous materials, flammable liquids, or gases
- Sale items
- Gift cards
If you have any doubts about a specific item, don’t hesitate to contact us.
Exchanges
The quickest way to get a replacement item is to make a new purchase after your return has been accepted.
Refunds
Once we receive and inspect your return, we’ll notify you of the refund status.
If approved, your refund will be issued to your original payment method within 10 business days.
Please note that your bank or card issuer may take additional time to process the refund.
If more than 15 business days have passed since your return was approved, please contact us at Info@homework-abc.com.